Post by lush on Jul 18, 2007 13:16:31 GMT -5
I have had a Vonage phone line for almost a year now. It is a house phone line that goes through my internet connection.
Since I got it I have had nothing BUT problems. Firstly when the internet goes down we do not have a phone. It has taken up to a week for the phone line to reconnect after a power outage or disconnection from the internet. Secondly, When I dial out, two out of three times the person I am calling cannot hear me, only static but it seems to work fine when they call me. Thirdly, when I try calling long distance it quite often goes to a busy signal and I will try 3-4 times but my cell phone doesnt. I find myself having to use my cell phone more often because there is always something wrong with the Vonage connection. I frequently call Vonage for them to reconnect our service. I am getting to my wits end. Its a cheap service and great features but not worth the headache.
Since I got it I have had nothing BUT problems. Firstly when the internet goes down we do not have a phone. It has taken up to a week for the phone line to reconnect after a power outage or disconnection from the internet. Secondly, When I dial out, two out of three times the person I am calling cannot hear me, only static but it seems to work fine when they call me. Thirdly, when I try calling long distance it quite often goes to a busy signal and I will try 3-4 times but my cell phone doesnt. I find myself having to use my cell phone more often because there is always something wrong with the Vonage connection. I frequently call Vonage for them to reconnect our service. I am getting to my wits end. Its a cheap service and great features but not worth the headache.